Schlage Connect Keypad Not Working [Easy Fixes]

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Written By Willie R

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If your Schlage Connect keypad is not working, the most likely reason is that the battery is dead and needs to be replaced immediately.

Common Issues With Schlage Connect Keypad

Having issues with your Schlage Connect keypad not working? Some common problems include dead or low batteries and incorrect entry of the code. Make sure you replace the batteries and double-check the code for a quick fix.

The Schlage Connect Keypad is a convenient and secure way to control access to your home. However, like any electronic device, it can encounter some common issues that may cause it to stop working properly. In this section, we will explore three common issues that you may encounter with your Schlage Connect Keypad: Dead or Low Batteries, Incorrect Code Entry, and Lock Offline.

Dead Or Low Batteries

One of the most common issues with the Schlage Connect Keypad is dead or low batteries. As most keypad door locks are battery-powered, it is important to ensure that the batteries are functioning properly. When the batteries are dead or running low, the keypad may not respond or function correctly.

To fix this issue, follow these steps:

  1. Remove the battery cover from the back of the keypad.
  2. Check the batteries to see if they are dead or low.
  3. If the batteries are dead, replace them with new ones.
  4. If the batteries are low, replace them with fresh batteries.

By ensuring that your Schlage Connect Keypad has fully charged batteries, you can resolve the issue of it not working.

Incorrect Code Entry

Another common issue that may cause your Schlage Connect Keypad to stop working is incorrect code entry. It is essential to enter the correct code to unlock or lock your door using the keypad. If the code is entered incorrectly, the keypad may not respond or function as expected.

To resolve this issue, follow these steps:

  1. Ensure that you are entering the correct code by double-checking the digits.
  2. If you are uncertain about the code, refer to the user manual or any documentation provided by Schlage.
  3. If necessary, reset the code to a new one by following the instructions provided by Schlage.

By entering the correct code or resetting it if needed, you can resolve the issue of an incorrect code entry with your Schlage Connect Keypad.

Lock Offline

The third common issue with the Schlage Connect Keypad is the lock going offline. This can occur due to various reasons, such as a communication error or a power outage. When the lock goes offline, it may not respond to commands from the keypad or other connected devices.

To fix this issue, follow these steps:

  1. Reboot your Schlage Connect Keypad by disconnecting it from the power source and then reconnecting it after a few seconds.
  2. If the lock is connected to a smart home hub or system, try rebooting the hub or performing a z-wave exclusion before reconnecting the lock.
  3. Press the Schlage button on the keypad and then press 0 to reset the lock.

By rebooting the keypad and ensuring a proper connection, you can resolve the issue of the lock being offline with your Schlage Connect Keypad.

Schlage Connect Keypad Not Working [Easy Fixes]

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Easy Fixes For Schlage Connect Keypad

Easy Fixes for Schlage Connect Keypad

If you’re experiencing issues with your Schlage Connect Keypad not working, don’t worry! There are a few easy fixes you can try before calling for professional help. In this article, we’ll walk you through three simple solutions that can get your keypad back up and running in no time.

Replacing Batteries

If your Schlage Connect Keypad is not functioning, the first thing you should check is the batteries. Most keypad door locks are battery-powered, and dead or low batteries can cause the lock to malfunction. Here’s how you can replace the batteries:

  1. Locate the battery cover on the back of the keypad.
  2. Using a screwdriver, gently remove the cover to reveal the batteries.
  3. Remove the old batteries and dispose of them properly.
  4. Insert fresh batteries into the compartment, making sure to align the positive and negative terminals correctly.
  5. Replace the battery cover and tighten the screws.

By replacing the batteries in your Schlage Connect Keypad, you can often resolve any keypad not working issues.

Resetting The Keypad

If replacing the batteries doesn’t solve the problem, you might need to reset the keypad. Here’s how:

  1. Locate the reset button on the back of the keypad.
  2. Using a pin or paperclip, press and hold the reset button for about 10 seconds.
  3. Release the reset button and wait for the keypad to reboot.

By resetting the keypad, you can often restore its functionality and fix any issues with the Schlage Connect Keypad not working.

Rebooting The Lock

If neither replacing the batteries nor resetting the keypad works, you can try rebooting the lock itself. Follow these steps:

  1. Locate the Schlage button on the lock.
  2. Press and hold the Schlage button for about 10 seconds.
  3. Release the button and wait for the lock to reboot.

Rebooting the lock can often resolve any software or connectivity issues that may be causing the Schlage Connect Keypad not to work properly.

By following these easy fixes, you can troubleshoot and resolve most issues with your Schlage Connect Keypad not working. However, if none of these solutions work, it might be best to contact a professional locksmith for further assistance.

Troubleshooting Schlage Connect Keypad

If your Schlage Connect Keypad is not working, there are easy fixes you can try. First, check if the battery is dead and replace it if needed. Make sure you are entering the correct code on the keypad. Rebooting the keypad by disconnecting and reconnecting the battery may also solve the issue temporarily.

ecting the power source may resolve the issue.
Schlage Connect Keypad Not Working [Easy Fixes]

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Schlage Connect Keypad Not Working [Easy Fixes]

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Frequently Asked Questions On Schlage Connect Keypad Not Working [easy Fixes]

Why Is The Keypad On My Schlage Not Working?

If the keypad on your Schlage is not working, it may mean that the battery is dead. Replace the battery immediately to resolve the issue.

Why Is My Keypad Door Entry Not Working?

If your keypad door entry is not working, there could be a few reasons. Firstly, check if the batteries are dead or low. Replace them if necessary. Also, make sure you are entering the correct code. If the problem persists, try rebooting the lock by disconnecting and reconnecting the battery.

If these steps don’t solve the issue, consult the manufacturer’s support for further troubleshooting.

Why Is My Schlage Connect Blinking Orange Light?

The blinking orange light on your Schlage Connect means that it is in program mode. It will turn green when accepting codes and sequences, and red when something is entered incorrectly. Ensure you follow the correct sequences and codes, and replace the battery if needed.

What Do I Do If My Schlage Lock Is Offline?

If your Schlage Lock is offline, try the following steps: 1. Reset the lock. 2. Reboot the ST hub. 3. Start Z-wave exclusion. 4. Press the Schlage button on the lock. 5. Press 0.

Conclusion

If you’re facing issues with your Schlage Connect keypad not working, there are a few easy fixes to try. First, check and replace the batteries if they are dead or low. Make sure you are entering the correct code and consider resetting the lock if needed.

Rebooting the lock by disconnecting and reconnecting the battery may also solve the problem temporarily. For more detailed troubleshooting steps, consult the Schlage support website or seek assistance from a professional locksmith.

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